1. We believe you are entitled to a team of lawyers and support staff that love what they do.
2. We believe you are entitled to have phone calls and emails responded to within 24 hours.
3. We believe you are entitled to explanations of the relevant law and procedure that applies to your matter.
4. We believe you are entitled to be treated with respect, to be listened to, and to be understood.
5. We believe you should be billed only for tasks that we perform that add value, and not be billed for every minute we spend on your matter without regard for the task.
6. We believe you should know our best prediction of the likely outcome of your matter, so you can make the wisest and most-informed decision for you or your business.
7. We believe our purpose is to serve you.

We believe that if we are true to our mission, you will never go to another lawyer, ever.